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Auckland's #1 Heat Pump Specialists

Comfort All Year Round

Expert heat pump installation, servicing and repairs for Auckland homes and businesses. Fully certified technicians, same-week availability.

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Professional Installation

Installed Right, First Time

Our certified technicians deliver clean, efficient installations. We handle everything from choosing the right unit to final commissioning.

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Emergency Service Available

We're Here When You Need Us

24/7 emergency call-outs across Auckland. If your heat pump fails, we'll get there fast — day, night, or weekend.

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Authorized Dealers & Installers for Leading Brands

We ensure maximum manufacturer warranty coverage for all installations

Electric
Air Conditioning
General
Heating & Cooling
NZ Made

What We Do

Complete Heat Pump & AC Solutions

From a single bedroom unit to a full commercial system — we've got Auckland covered.

Heat pump installation

Heat Pump Installation

New installations for homes and businesses. We help you choose the right size and model, then install cleanly to manufacturer spec.

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Air conditioning service

Air Conditioning Service

Full annual service including filter cleaning, coil wash, refrigerant check, and performance test to keep your system running at peak efficiency.

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Maintenance and repairs

Repairs & Diagnostics

Not heating or cooling properly? Strange noises or error codes? Our technicians diagnose and repair all makes and models quickly.

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Maintenance plans

Maintenance Plans

Annual service plans that keep your warranty valid and your system healthy. Priority booking and discounted call-out rates included.

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Emergency service

Emergency Call-Out

Heat pump failed in the middle of winter? We offer 24/7 emergency response across Auckland — we'll get there when you need us most.

Call 09 234 5678 →
Commercial solutions

Commercial Solutions

Multi-unit systems, VRF/VRV setups, and building management integration. We work with property managers, landlords, and business owners.

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Cool Comfort Solutions team
15+ Years in
Auckland

About Us

Auckland's Trusted Heat Pump Specialists

Cool Comfort Solutions has been bringing comfort to Auckland homes and businesses for over 15 years. We're locally owned, fully certified, and back every job with a workmanship guarantee.

2,400+ Installs completed
98% Customer satisfaction
12 Certified technicians
24/7 Emergency response
  • Registered Refrigeration & Air Conditioning Technicians (RACA)
  • All work guaranteed — 5 year workmanship warranty
  • No hidden call-out fees — fixed pricing on most services
  • Interest-free finance options available
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Why Choose Us

The Cool Comfort Difference

We're not a national chain — we're local Auckland people who care about our community and our reputation.

Certified & Insured

All technicians are RACA registered and fully insured. Your home and investment are protected on every job.

Same-Week Booking

We respect your time. Most jobs can be booked within 3–5 business days, with emergency same-day response available.

Fixed-Price Servicing

No nasty surprises. Our standard annual service is fixed-price — we quote before we start, and we stick to it.

5-Year Workmanship Warranty

We stand behind our work. Every installation comes with a 5-year workmanship warranty, on top of manufacturer guarantees.

Reviews

What Auckland Is Saying

Rated 4.9 stars across Google and Facebook — here's what our customers have to say.

"Absolutely stoked with the service. Sam was on time, explained everything clearly, and the install was so clean. Our house is warm for the first time in years. Will recommend to anyone!"
JT
James T. Homeowner, Remuera
"Used Cool Comfort for three of our rental properties now. Every time they're prompt, professional, and the pricing is fair. Having a maintenance plan gives me real peace of mind."
MK
Michelle K. Property Manager, Auckland
"Called on a Sunday evening with a failed heat pump and a baby in the house. Had a technician here within 2 hours. Honestly above and beyond — couldn't be more grateful. Five stars."
RP
Rachel P. Homeowner, Mt Eden

Where We Work

Serving Greater Auckland

We cover all suburbs across Auckland — from Rodney in the north to Papakura in the south.

Auckland CBD
North Shore
Waitakere
Manukau
Papakura
Rodney
Waiheke Island
Franklin
Howick
Henderson
Botany
Takanini

Not sure if we cover your area? Give us a call — we'll always do our best to get to you.

Check Your Area

Pricing

Transparent, Honest Pricing

Fixed-price packages, no hidden fees. All prices include GST.

Annual Service

Keep your existing unit healthy and warranty-valid

From $169 inc. GST per unit
  • Filter clean & wash
  • Coil clean (indoor + outdoor)
  • Refrigerant pressure check
  • Performance test & report
  • Priority booking
  • Discounted call-outs
Book a Service
Most Popular

Care Plan

Annual service + priority support & member discounts

From $249 inc. GST per year
  • Everything in Annual Service
  • Priority same-week booking
  • 10% off all repairs
  • Annual performance report
  • Reminder service & scheduling
  • Multi-unit discount
Get Started

Installation

Supply & install a new heat pump — all brands

From $1,499 inc. GST fully installed
  • Site assessment & sizing
  • Supply & delivery of unit
  • Full installation & commissioning
  • 5-year workmanship warranty
  • Manufacturer warranty transfer
  • Finance options available
Get a Quote
Interest-Free Finance Available — Spread the cost of a new installation over 12–36 months with zero interest. Ask us about our finance partners when you request your quote.

FAQ

Frequently Asked Questions

Can't find your answer here? Give us a call or send us a message — we're happy to help.

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We recommend a full service once a year for most residential units, and twice a year for heavily used or commercial systems. Regular servicing extends system life, maintains efficiency, and keeps your warranty valid. A clean heat pump can use up to 25% less electricity than a dirty one.
Sizing depends on the room volume, insulation level, ceiling height, window area, and sun exposure. We always conduct a free on-site assessment before recommending a unit — we'd never just guess from a room measurement. Undersized units run constantly and overheat; oversized units short-cycle and create humidity problems.
Yes — our technicians are trained and equipped to service all major brands including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Temperzone, Toshiba, LG, Samsung, and more. Being brand-authorised on the main brands also means we can carry out warranty repairs without voiding cover.
All our installations come with a 5-year workmanship warranty, which is separate from the manufacturer's parts warranty. If anything we've installed or connected fails due to our work within that period, we'll fix it at no cost to you. We also guarantee all service work for 90 days.
We aim to reach emergency call-outs across Auckland within 2–4 hours. For Care Plan members, we prioritise your call-out to ensure the fastest possible response. Call us on 09 234 5678 any time — day, night, or weekends.
Yes — we work with finance partners to offer interest-free options over 12, 24, or 36 months. There's no deposit required on most plans, and approval is quick. Ask about financing when you book your free quote and we'll walk you through the options.

Free Quote

Get Your Free, No-Obligation Quote

Fill in the form and we'll be in touch within one business day. No hard sell — just honest advice and a fair price.

Free on-site assessment for installations
Same-week availability for most jobs
No call-out fee for new installation quotes
Finance options available — ask us how

Request a Free Quote

We respond within 1 business day. Your details are never shared.

Contact

Get in Touch

Call Us

Mon–Fri 7:30am – 5:30pm
Sat 8am – 2pm

09 234 5678 021 234 5678 (after hours)

Email Us

We reply within one business day

info@coolcomfort.co.nz service@coolcomfort.co.nz

Find Us

Cool Comfort Solutions
12 Industrial Place
Penrose, Auckland 1061

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Business Hours

Monday – Friday7:30am – 5:30pm
Saturday8:00am – 2:00pm
SundayEmergency only
Public HolidaysEmergency only
24/7 Emergency Call-Out

Heat pump failed? Don't suffer in the cold (or heat). We respond fast, day or night.

021 234 5678